All research delivers information but not all research reveals insights that give a window into the consumer's world.
Methodology matters. Design for human truth, not just data.
Lead change, don’t be forced into it. Waves of social change can either hurt you or propel you forward.
Waves are always coming. Make sure you know which are about to hit.
Finding the right story requires deep understanding of your consumer, your category, and the forces of cultural change.
A wide lens matters. Be sure to use one.